roon was small but very clean, had cheap beer offers and great entertainment, right on prom couldnt get a better location

Excellent value and facilities/Ideal location for the purpose of my tripCar parking was a bit crowded but I managed

Very good Helpfull staff, Room rate was reasonable, Good location and some off road car parking

TV did not work, no batteries in remote, very basic room, Breakfast was pretty small and basic.

The departure

Matteress uncomfortable, room dirty, no tea/coffee in room , broken window ,, very small bathroom, staff unwelcoming and irrate , music / singing blasting til very early hours. Lift like a matchbox harendous

Service was a bit slow in the morning due to poor staffing levels

Good Staff, good entertainment, and great location. Food was very nice to. For the price it was ok.

The Bathroom which only had a shower in was very small I know it is an old hotel but it could of done with a bit of colour in the room it was a bit drab and dated.

The location

The place is a dump! I booked a room as a surprise for my disabled mother and clearly stated her needs and paid extra for a sea views, the room they put her in was above a disco, when it rained, it leaked in the lounge, really bad mattress in the room, a sink only a sparrow could get washed in, the sea view was available if you stood on a chair, bear in mind this was supposed to be for a disabled person???????? When asked for a refund the owner of the hotel only thinks of money and not the customer...AVOID At all costs!!!

my second visit to hacketts hotel.Already booked for my next .I love everything about hacketts ,staff ,management and entertainment .will be myhotel as long as i continue gouing to blackpool.Take care ev 1 at hacketts look forward toseeing you soon .xx

rooms very basic need decorating also rooms very small a bit far out from town and pubs have to use taxis . hotel set up very narrow corridors and is like a maze to find your rooms. price of hotel 76 per room and not worth it. brakfast included but not very exciting. this is a very basic hotel.

I suppose you get what you pay for....

The leaking toilet which we noticed as soon as we stepped in to the very tiny en-suite. I nearly slipped over and the room was supposed to have just been cleaned.... There was a big puddle on the floor!!

A budget hotel which is good value for money and in a good location.

the staff at hacketts york hotel were fabulous,couldnt do enough for you,bernie,kyle and think the lady on reception was called linda,omg these people work extremely hard and always nothing is too much trouble for them.

the rooms were very basic but in all fairness you get what you pay for,and its only somewhere to sleep, .

no problems at all,quite the reverse I had phone problems and the owner went out of his way and solved this.He and his staff that I met were very friendly and helpful I will definitely stay here next time I am In Blackpool

I felt that the description on the hotel and Booked.net websites, gave a bettwer overall impression of the hotel than what is. * There was mould in the shower/bath facilities in more than one room. * The rooms were old and dated, and in 5/6 had damp marks on the ceiling pannels. * When we visit again in August (as a party of 12 as like this trip) we will not be staying at this hotel.

We stayed at hacketts before and were very dissapointed with how standards have dropped.We expected entertainment every night for what we paid but the management said they only book entertainment when they have a minimum occupancy (?). That hardly seems fair to those paying full price. there was a lack of staff and they were multi tasking~serving meals and manning reception at the same time. We paid more for bed and breakfast than other guests that had their evening meal included! Our room was very small and the bed very uncomfortable.

We didn`t like anything!!! We will not be returning.